Personal Data Protection Clarification Text

Özant Dental Clinic (as the “Data Controller” within the meaning of the applicable legislation) attaches great importance to the security and confidentiality of the personal data of its patients, visitors and website users. We take the necessary technical and administrative measures to process and protect your data in accordance with applicable law.

Your personal data is processed by Özant Dental Clinic as the data controller within the scope of the Turkish Personal Data Protection Law No. 6698 (“KVKK”), the relevant healthcare legislation and other applicable regulations. This clarification text has been prepared to inform you transparently about the identity of the data controller, the methods and legal grounds for collecting your personal data, the purposes of processing, potential transfers, retention periods and your rights.

1. Collection, Processing and Purposes of Personal Data

Your personal data may be collected verbally, in writing or electronically through our clinic, website, appointment channels, call/communication channels, WhatsApp, e-mail, online forms, social media accounts and similar channels. Your data may be processed and updated during your relationship with our clinic and may be stored in digital and physical environments.

Processed Personal Data Categories

Identity Information: Name, surname, national identity/passport information, date and place of birth, gender and patient file information.

Contact Information: Address, phone number, e-mail address and other communication details.

Financial Information: Payment, invoicing, bank or card transaction information where applicable.

Visual and Audio Data: Photographs, videos, digital images and camera recordings obtained during clinic visits or treatment processes where required.

Health and Special Category Data: Medical history, examination, diagnosis, treatment planning, orthodontic records, aligner/appliance production information, radiological images and other health data required for dental healthcare services.

Purposes of Processing

Your personal data may be processed for the following purposes:

• Providing examination, diagnosis, treatment, preventive medicine and oral/dental healthcare services.
• Managing appointment, patient file, treatment planning and follow-up processes.
• Fulfilling our obligations under healthcare, tax, consumer, commercial and other applicable legislation.
• Issuing invoices and managing payment processes.
• Contacting you through SMS, phone, e-mail or WhatsApp regarding appointments, treatment processes and clinic services.
• Responding to requests, complaints and information inquiries.
• Ensuring information security and preventing unauthorized or unlawful transactions.
• Improving patient satisfaction and service quality.

2. Persons and Organizations to Whom Personal Data May Be Transferred

Your personal data may be transferred, limited to the purposes above and in accordance with the law, to authorized public institutions and organizations, health authorities, judicial and administrative authorities, Social Security Institution where applicable, private insurance companies, laboratories, imaging centers, dental appliance/aligner manufacturers, suppliers, IT service providers, consultants, lawyers, accountants, auditors and business partners from whom we receive services.

3. Method and Legal Grounds of Collection

Your personal data is collected through automatic or non-automatic methods, verbally, in writing or electronically. The legal grounds include the establishment or performance of a contract, fulfillment of legal obligations, protection of public health, medical diagnosis, treatment and care services, legitimate interests of the data controller and, where required, your explicit consent.

4. Retention Period

Your personal data is retained only for the period required by the purposes set out in this text and by the applicable laws, healthcare legislation, limitation periods and internal retention policies. When the retention period expires, your data is deleted, destroyed or anonymized in accordance with the law.

5. Your Rights Regarding Personal Data

Under the applicable legislation, you may apply to Özant Dental Clinic to learn whether your personal data is processed, request information if it has been processed, learn the purpose of processing, learn the third parties to whom it is transferred, request correction of incomplete or inaccurate data, request deletion or destruction where applicable, object to a result arising exclusively through automated processing and claim compensation if you suffer damage due to unlawful processing.

You may submit your requests through the communication channels published on ozantdentalclinic.com or by using the official application methods announced by the clinic.